Exchanges

 

Exchanges


 

We’re happy to accept exchanges for any of our products (example: gloves that are the wrong size or you find a rare manufacturing defect that we didn’t catch before shipping). However, the product must be unused... in new condition with all the packaging/product tags attached or we cannot exchange it. We must receive it within 30 days of the invoice date.

 

To return or exchange your gloves or another item, just send them back to us at:


When sending via mail (the least expensive) use the following address:

BearWallowGloves.com
Returns Dept.
PO Box 796
Palo Cedro, CA 96073 


If you'd like to use UPS or Fedex, use the following address:

BearWallowGloves.com
Returns Dept.
9434 Deschutes Rd #796
Palo Cedro, CA 96073

Please include a copy of your invoice, all the sizing tags if they came with them (please keep all the brochures,etc.) and a note as to which size you'd like to receive in return if exchanging them or what the defect is if you want a replacement. As soon as we receive the returning items, we'll ship out the new ones via Priority Mail.

The customer is responsible for the return shipping costs and we ship the exchange gloves back to you for free. We try to keep our prices as low as we can so we don't have the large profit margins that would allow us to pay for return shipping.


Thanks for your patronage and your patience,

Wes and Cher